Shipping policy
📦 Order Processing
All orders are processed within 24–48 hours after confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
🇮🇳 Shipping Across India
We offer pan-India shipping on all orders.
- Metro cities: 3–5 business days
- Other locations: 4–7 business days
Delivery timelines may vary slightly depending on your location and courier availability.
💰 Shipping Charges
- Free Shipping on all prepaid orders
- Cash on Delivery (COD) available (additional ₹50–₹100 fee may apply)
🚚 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email.
You can track your order anytime using the provided link.
⚡ Delays & Exceptions
Delivery may be delayed due to:
- High demand / peak seasons
- Weather or unforeseen logistics issues
We will keep you updated in case of any delays.
📍 Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for delays or losses due to incorrect addresses.
📦 Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will assist you with a replacement or resolution.
📞 Contact Us
For any shipping-related queries, reach out to us at:
📧 support@nuivora.com +91 01169290758